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Audensiel with its subsidiary Cognodata signs a project with a telecommunications giant in Mexico

Cognodata, subsidiary of the Audensiel group, wins a new contract with the leader in telecommunications services in Mexico. This new project contributes to the development of Cognodata’s expertise in this sector and the development of Audensiel in Mexico.

What is the partnership ?

This telecom player relies on the Salesforce platform to improve the customer experience. Cognodata support this client to lead this implementation.

The objective is to bring together the different communication channels in a single platform so that the customer experience is unbeatable. The main digital channels include email, SMS, push notification and Whatsapp.

“We are delighted to be able to support this new telecom customer in its strategy for the implementation of an innovative tool. “ announces Raul Garcia, CEO and partner of Cognodata, subsidiary of the Audensiel group.

What is the advantage ?

This client will be more agile to take decisions and will have a complete measurement tool thanks to the unification of all communication channels. This initiative applies to all services : operational, marketing or customer service. Cognodata of Audensiel group guarantees to accompany the strategy and strengthen the commitment to provide the best internet service of this telecommunications customer.

Cognospace, innovative solution of Cognodata oriented Customer Expérience

Cognodata supports customers with an advanced, customizable and scalable solution oritend towards sales and customer experience. Cognospace combines advanced technologies with collaboratively managed services that optimize the complex lifecycle of commercial actions, aligning business objectives with the generation and launching of the most relevant content in terms of time, channel and context.

To learn more about Audensiel :

To learn more about Cognodata :


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